I am a new customer who recently had an after-hours plumbing emergency. I was very impresssed that an employee answered the phone and was able to answer questions when I called. A tech was dispatched immediately for the emergency even though it was very late and it was out of town. The office also called to follow up the next morning to make sure that everything was still working well.
I am very happy with the way the service went and will make sure to use A&R in the future.